How Eventene collects, uses, shares, and protects personal information.
Effective Date: December 1, 2025
Eventene, Inc. (“Eventene”, “we”, “us”, or “our”) provides event management software and services, including www.eventene.com, other websites under the eventene.com domain, and the Eventene mobile application (collectively, the “Services”). Eventene is a Delaware corporation with its principal business operations in Santa Monica, California.
We provide the Services primarily to enterprise customers and event organizers (“Organizers”). In most cases, Eventene acts as a service provider and data processor, processing personal information on behalf of the Organizer. This Privacy Policy explains how Eventene collects, uses, shares, stores, and otherwise processes information in connection with the Services and when you otherwise interact with us.
This Privacy Policy does not apply to websites, mobile applications, or services that do not link to this Policy, including tools provided directly by Organizers or third parties. Organizer and third-party privacy practices are their own responsibility.
Eventene may provide white-label versions of our platform, distributed under the Organizer’s brand. Regardless of branding or app store listing name:
Eventene works with Organizers to maintain privacy and security standards. However, Organizers determine what data is collected and how it is used.
We collect information from users of the Services, including Organizers, event attendees, visitors to Eventene websites, and those who contact Eventene support.
Examples include:
We do not receive or store your third-party account password.
We may receive information about you from other users or Organizers.
For example, if an Organizer invites you to an event, they may provide your name or email.
Examples include:
Eventene processes this data on behalf of the Organizer.
If you purchase items via the Services:
Stripe processes card data in accordance with its own Privacy Policy.
If authorized, we may collect precise device location to assist with navigation to venues or nearby event activities.
You may disable geolocation at any time.
Information you provide when you:
If you login or connect using a third-party service:
Information about how you interact with the Services, including notification preferences.
We and our service providers may use cookies, beacons, and similar technologies to collect:
Device Information
Online Activity
We use Google Analytics to help analyze usage.
See our Cookies Policy for more details.
Certain Service features allow users to upload, transmit, or otherwise make available content (“User Content”).
Examples include event details, attendee profiles, chat messages, or documents.
Eventene does not control or endorse User Content.
The party that created or submitted User Content bears full responsibility for it.
Organizers are responsible for:
Eventene has no obligation to pre-screen or monitor User Content.
We may remove content that:
Monitoring is performed for Service operation and safety, not for your benefit.
You should not expect privacy for communications shared through:
Access to such content is determined by the Organizer or event configuration.
We use personal information to:
We may contact you with:
Marketing communications are optional and can be opted out.
We analyze usage and performance to:
We process or disclose information as required by:
We may use data to:
We may create de-identified or aggregated datasets that cannot reasonably identify an individual.
Eventene does not sell, rent, or monetize personal information or User Content.
We do not allow third parties or Organizers to sell or commercialize personal information collected via the Services.
Personal data is processed solely to provide and operate the Services.
We may share information with third parties as instructed by the Organizer, who remains responsible for their own privacy practices.
We employ service providers for:
These providers process data only per Eventene’s instructions and contracts.
We may disclose information to:
We may share data with auditors, lawyers, insurers, and financial institutions to support legitimate business purposes.
In the event of merger, acquisition, reorganization, or similar transaction, personal information may be transferred.
Upon written request from an Organizer within 60 days after account termination, Eventene may provide a machine-readable export of Organizer data and User Content stored in production systems.
After the 60-day period, Eventene may delete or anonymize Organizer data and User Content unless retention is required:
Eventene maintains disaster recovery backups.
These backups are temporary and not available for user retrieval or archival.
You may request access, correction, or deletion of your personal information at:
privacy@eventene.com
Where Eventene acts as processor, we may direct you to contact the Organizer.
You may unsubscribe using the link provided in marketing emails.
This does not affect operational communications (event confirmations, system notices).
You may disable cookies in your browser.
Some Service functionality may be limited.
You may revoke geolocation permission at any time.
You may change or revoke data shared with third-party platforms in their own settings.
Individuals in the European Economic Area and UK may exercise rights to:
Eventene processes data based on:
Where Eventene is a processor, GDPR requests must be directed to the Organizer.
California residents have rights to:
Eventene does not sell or share personal information as defined under California law and does not use personal information for cross-context behavioral advertising.
Requests may be submitted to:
support@eventene.com
The Services are not directed to children under 13.
We do not knowingly collect personal information from anyone under 13 without parental consent.
If you believe we collected information in violation of law, contact:
privacy@eventene.com
We will delete data as required.
Eventene maintains technical, administrative, and physical safeguards to protect personal information.
No system is completely secure.
Users are responsible for maintaining the confidentiality of login credentials and device access.
The Services may contain links to third-party websites.
We are not responsible for their policies or content.
Eventene is a Delaware corporation operating in the United States.
Personal information may be transferred to the U.S. or other jurisdictions where privacy laws may differ.
When legally required, we apply appropriate safeguards, such as standard contractual clauses or processor agreements.
We may update this Privacy Policy periodically.
The “Last Updated” date will reflect the most recent revision.
Continued use of the Services indicates acceptance of changes.
For general privacy inquiries or to exercise rights, contact:
Eventene, Inc.
730 Arizona Ave, Suite 200
Santa Monica, CA 90401
USA
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